Find answers to your questions before joining a tour so that you can find out exactly what you want to know.

Why should I use a travel agent to book a vacation?
A travel agent takes the entire headache out of planning a trip and handles virtually all aspects of your travel, at absolutely no cost to you. The combined experience of the team and the feedback from our thousands of travellers provides an invaluable resource to the traveller planning an important trip.

In recent years, the top travel vendors have empowered and trained the agency community to be even more effective and efficient go-betweens.
Can you work within a certain budget?
Yes, we work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.
Does it cost money to get a quote?
No, there is no fee for our vacation planning services. For those complicated international itineraries that require custom crafting and significant involvement of our international on-location partners, we do request an intent-to-travel deposit to begin the process. This deposit is applied to the reservations that are made on your behalf.
Do I need travel insurance?
Travel insurance is available and recommended to protect your travel investment. Many trips, such as tours and cruises, involve non-refundable funds paid months in advance. Travel insurance protects you from losing this investment. Perhaps even more important is the ‘during travel’ coverage and assistance that comes with the top-flight insurance companies we carry.

Trip interruption due to illness or unforeseen circumstances can be very expensive, and medical care abroad is often not covered by domestic insurance plans. Also, an increasing number of countries require proof of medical insurance for travellers entering their country.
How do I cancel a trip?
Call us right away. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and ensure your maximum refund.